Terms of Service
Last updated: January 2026
1. Introduction
These Terms of Service (“Terms”) govern your use of the Deepnav Health website and healthcare navigation services. By using our services, you agree to these Terms.
2. Service Description
Deepnav Health provides healthcare navigation and coordination support for international patients exploring healthcare options in Shanghai. Our services include information organization, healthcare direction exploration, and coordination support.
3. User Responsibilities
Users are responsible for:
- Providing accurate and complete information about their healthcare situation
- Making their own healthcare decisions in consultation with qualified professionals
- Complying with applicable laws and regulations
4. Healthcare Disclaimer
Deepnav Health does not provide medical diagnosis, treatment, or medical advice. All medical decisions, diagnoses, and treatments are made by qualified healthcare professionals. Deepnav provides navigation and coordination support only.
5. Limitation of Liability
Deepnav Health provides healthcare navigation services on an informational and coordination basis. We are not liable for medical outcomes, treatment decisions, or the services provided by healthcare professionals or facilities.
6. Communication
By using our services, you consent to receive communications from Deepnav Health related to your healthcare navigation needs. You may opt out of non-essential communications at any time.
7. Changes
We may update these Terms from time to time. Continued use of our services after changes constitutes acceptance of the updated Terms.
8. Contact
For questions about these Terms, please contact us through our contact page.